Privacy Policy

1.Effective date

This Privacy Policy comes into full force from 01 Feb 2025. From that date, the principles and practices outlined here govern how we manage, protect, and use your personal information.

2.Age restriction (18+)

Our services are directed toward adults aged eighteen (18) or older. We do not knowingly collect personal information from minors, and we take proactive steps to verify age during registration. If a parent or guardian believes information has been collected from a minor without consent, please contact us and we will delete it and terminate the account.

3.What information we collect

Information you provide

• Personal details such as your full name, company name, website, email, phone number, and username.
• If you register for a paid account, our third-party payment processor handles your payment card or bank/payment account information for registration and billing.
• Messages and related information when you communicate with other users in public or private chats (we scan links for malicious content and spam).

Automatically collected

• Device and analytics information such as device identifiers, network information, and interaction events.
• Your IP address, operating system, browser type, usage patterns, and — where enabled — precise geolocation for location-based offers.

From third parties

We may receive information about users from third-party partners and combine it with the information you provide.

4.Why we collect the information

• Operate and improve our services — run the website, create and manage accounts, provide support, and develop our applications.
• Registration and personalization — create your account and tailor your experience.
• Customer support — respond to inquiries, requests, and complaints.
• Security and fraud prevention — protect your data, maintain platform security, troubleshoot, test, and research.
• Legal compliance — meet data-protection and financial-regulation requirements and cooperate with authorities.
• Marketing — send updates about similar products and services; you can opt out anytime via the unsubscribe link.

We process your data under the following legal bases: consent, contractual necessity, legal obligation, and legitimate interests. We may anonymize, pseudonymize, or aggregate data for internal or research purposes.

5.Sharing your information

• With your consent — shared only after we obtain your explicit consent.
• Service providers — trusted partners for data hosting (e.g. AWS, Google Cloud), payment processing, advertising and analytics, marketing, and support, all bound by confidentiality agreements.
• Legal requirements — to comply with laws, protect our rights, or prevent fraud.

All third-party providers must maintain confidentiality and data-protection standards.

6.Data protection & security

We use industry-standard measures to prevent unauthorized access, alteration, disclosure, or destruction, including TLS encryption for sensitive data, role-based access controls, regular security audits, third-party compliance reviews, and prompt incident response. While we take reasonable measures, complete prevention of unauthorized access cannot be guaranteed.

7.Data retention

We retain personal information only as long as necessary for legal, operational, or reporting purposes. When no longer needed, data is deleted, anonymized, or isolated from processing. Anonymized data is no longer considered personal.

8.Your legal rights

• Right to access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to withdraw consent

To exercise these rights, contact us using the details below.

9.Cookies & tracking technologies

We use cookies and similar technologies for functionality, analytics, and advertising:

• Essential cookies — required for site functionality.
• Performance & analytics — measure usage and improve experience.
• Functionality — remember preferences like username and language.
• Advertising — deliver relevant ads and track campaign effectiveness.

You can control cookies via your browser settings or opt-out mechanisms. We also use web beacons for analytics and service improvements.

10.Compliance

We comply with applicable international privacy and data-protection laws, including the GDPR (EU), UK GDPR and Data Protection Act 2018, the CCPA (California), and other relevant local laws. For cross-border transfers, we implement safeguards such as Standard Contractual Clauses (SCCs).

11.Governing law

This Privacy Policy is governed by and construed in accordance with the laws of [jurisdiction to be confirmed].

12.Jurisdiction

Any disputes arising under this Policy shall be submitted to the exclusive jurisdiction of the competent courts in [location to be confirmed].

13.Dispute resolution

We encourage users to contact us first for resolution. If unresolved, disputes will follow the procedures outlined in our Terms & Conditions.

14.Policy updates

We regularly review and update this Privacy Policy to remain compliant and transparent. Continued use of our services after updates signifies acceptance of the revised policy.

15.Acknowledgment

By accessing and using our services, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.